EXPECTATIONS

• Initial Consultation: A detailed discussion to understand your unique needs, goals, and expectations.
• Customized Plan: Development of a tailored strategy and plan to achieve your objectives.
• Regular Communication: We will contact you weekly during the onboarding process to keep you informed and address any questions.
• Timely Delivery: Efficient onboarding to ensure a smooth transition and timely launch of services.
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ESTABLISHED CLIENT PHASE:

• Dedicated Support: Access to our dedicated support team for any inquiries, issues, or questions.
• Proactive Monitoring: Regular monitoring of your campaigns and performance metrics.
• Performance Updates: Consistent updates on campaign performance and recommendations for optimization.
• Open Communication: Open and transparent communication to address concerns and provide timely solutions.
• Customized Support: Tailored support based on your specific needs and goals.
• Continuous Improvement: Ongoing efforts to enhance our services and deliver exceptional results.
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ADDITIONAL CONSIDERATIONS

• Response Time: Expect a response to most inquiries within 24-48 hours. For urgent matters, please contact us directly.
• Accessibility: Our support team is available during our operating hours: Monday-Friday, 9 AM to 6 PM CST.
• Problem Resolution: We are committed to resolving any issues or concerns promptly and effectively.
• Transparency: We will provide clear and transparent communication regarding the status of your requests and projects.
• Collaboration: We value your input and feedback to ensure that our services meet your expectations.

For established clients, we recommend quarterly review meetings to discuss campaign performance, goals, and any necessary adjustments. 

These meetings provide an opportunity to align our efforts and ensure that we are working towards your desired outcomes.